We ship within 3 business days of receiving your order. We ship via USPS Priority mail to the United States and Canada which typically arrives within 2 to 3 business days from the ship date. You will receive automatic shipping and delivery notification emails and/or SMS messages to keep you apprised of the shipping status. We ship using only traceable methods so once a package shows as delivered by the carrier, we are not liable if not received by the recipient. Unfortunately, porch piracy is a rampant problem everywhere.
Please be aware that when shipping to very hot climates candles may experiencing sweating, frosting or may warp due to the wax contracting and re-hardening. This is normal and should not effect the performance of your candles or wax melts. We do our best to assure your package is shipped near the beginning of the week in order to limit the amount of time the candle is in transit or sitting in a warehouse.
We're not Amazon so cannot provide free shipping but we do try to provide reasonable rates where we are. On average you will pay about 1/3 of the actual shipping we are charged. The shipping charges to United States customers are:
Order amount $0 to $50 - Shipping is $5
Order amount $50 to $100 - Shipping is $8
Order amount $100 and over - Shipping is $11
Shipping charges to Canada are calculated at the time of checkout.